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Finally, a new justification is presented for the cancellation (safety of events for different parties).Various social media channels have been available for twenty years, but active use in the public sector is a fairly new thing. Especially in crises, social media works effectively as long as the network is ready. In my dissertation, which was accepted in 2019, I studied the usability of the municipality's online texts and put together a guide to help writers, i.e. the ten commandments of an online writer.
They were also published in the last Language Clock of 2019 (4/2019). In my dissertation, I also drafted Switzerland Phone Number List guidelines for social media updaters. In addition to the thesis, the recommendations are based on the material of my article The City on Twitter and a long user experience. The article The city on Twitter appeared in 2018. 1. More interaction.

Social media is based on user interaction. The hallmarks of an interactive text are personal forms, interviews, questions, answers and prompts: " Influence how and where you want to do business " and " How are local services?" Can we get the services electronically in our pocket ?". The interaction also includes the fact that the author attracts the recipient to be interested in the text. However, the traditional one-way ways of official communication want to move to social media.
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